terms and conditions apply to all orders regardless of method the order
was placed thru.
order minimum is $1800 worth of product, but lower amounts can be placed.
encourage customers to make an appointment to visit our warehouse and meet
us in person.
ensure assistance and allow customers to browse the warehouse before
placing online orders.
PAYMENTS AND TERMS
offer prepaid terms for all orders.
can be made online, and a final invoice will be issued prior to shipping,
including freight charges and discounts.
deposit is required to start processing the order.
accept credit cards, wire transfers, and checks.
require up to 7 days for clearance, and a $25 fee applies to bounced
deposit is also required for future date shipping.
costs depend on order volume, weight, and shipping area, and will be
invoiced with the order.
cannot be canceled once in transit.
order is refused at the time of delivery, the customer is responsible for
re-delivery, storage, and/or return fees.
restocking fee of 25% will be charged for refused shipments.
third-party shipping companies and are not responsible for delays or
damages during transit.
us in advance if an order needs to arrive before a specific date,
expedited services are offered by most freight companies, although they
are not economical, they could come in handy for certain circumstances.
can use their own freight companies, but we are not liable for lost
shipments or damages.
special shipping requests must be made at the time of order placement.
common request are: lift gate, call before delivery, inside delivery,
limited access or residential
may apply for requests made after shipping and will be billed at regular
rates, please request before hand to save with our negotiated pricing.
case of damaged merchandise during transit, provide images, quantities,
and item numbers of the damaged items.
smashed or broken items are considered damaged.
pallet(s) appear damaged, specify in the delivery receipt and note visible
will initiate a damage claim with the freight company and provide credit
based on their reimbursement.
damage claims must be received within 5 days of merchandise delivery.
pictures of the received pallet as evidence.
credits will be given as a store credit for future orders.
Wholesale will cover 50% of pottery cost and split the difference with the
credits are applied for freight charges.
collected through our website is solely used by us and not shared, sold,
share information with third-party providers such as freight companies.
card information is not archived unless specified in writing by the
strive to maintain competitive pricing but reserve the right to update
prices at any time without notice.
reserve the right to correct any mistakenly listed prices on our website
Any special arrangement and/or modifications to our terms of
service between Galton Wholesale and a customer must be done in writing. Terms